FREQUENTLY ASKED QUESTIONS
Welcome to the LawlessLuxe Boutique FAQ. Please review the information below before placing your order. If you need additional assistance, our team is happy to help.
I have questions before ordering. Who should I contact?
We encourage you to contact us BEFORE PLACING YOUR ORDER if you have any questions or concerns.
Please ask us about sizing, measurements, colors, product details, shipping, or anything else you would like clarified before checkout. Getting your questions answered beforehand can help prevent ordering issues or delays.
Customer Support:
? Email: infolawlessluxeboutique@gmail.com
? Instagram: @LLBFITS
Can I change or cancel my order after placing it?
Once an order has been submitted, we begin processing it as quickly as possible. Payments are processed through our third-party payment provider; therefore, we cannot guarantee that an order can be changed or canceled after it has been placed.
Please carefully review your items, sizes, colors, quantities, shipping address, and contact information before completing checkout.
If you notice an issue immediately after ordering, please contact us as soon as possible. We will review the request, but changes or cancellations are not guaranteed.
How does shipping work?
Payment processing and shipping are two separate timeframes.
Payments may take approximately 2–3 business days to process and clear. Once your payment has been successfully confirmed, we will begin processing your order.
?? UNITED STATES
Estimated Shipping: 7–14 business days
Carrier: FedEx / UPS
Applicable taxes are calculated based on your order and destination.
?? CANADA
Estimated Shipping: 10–17 business days
Carrier: FedEx / UPS
Applicable taxes, duties, customs charges, or other fees may vary depending on your order and destination.
?? UNITED KINGDOM
Estimated Shipping: 10–17 business days
Carrier: FedEx / UPS
Applicable taxes, customs duties, import charges, or other fees may vary based on your order and destination. Additional charges required by local customs or the shipping carrier may be the customer's responsibility.
Please note: Shipping timeframes are estimates and may be affected by carrier delays, weather, customs processing, holidays, or other circumstances outside of our control.
Will all of the items in my order arrive together?
Not always.
Orders containing multiple products may be shipped in separate packages. LawlessLuxe Boutique works with multiple fulfillment locations, which means products within the same order may be processed and shipped independently.
For example, if you purchase three items and two are ready to ship while the third is still being processed, we may ship the first two rather than delaying your entire order.
The remaining item will then be shipped separately.
You may receive multiple packages and multiple tracking numbers for one order. Please continue monitoring your email for shipping and tracking updates until your complete order has been delivered.
I received my package, but an item is missing. What should I do?
If you purchased multiple items, your order may have been divided into separate shipments from different fulfillment locations.
Check your shipping confirmation and tracking emails for additional tracking numbers. Your remaining merchandise may still be in transit.
If you have reviewed your tracking information and still believe an item is missing, please contact us with your order number for assistance.
Can I ship my order to a P.O. Box?
No. We do not accept P.O. Box addresses.
Please provide a complete and accurate residential or business delivery address when placing your order.
Incorrect, incomplete, or unsupported address information may result in processing or delivery delays.
Please double-check your shipping address before submitting your order.
When will I receive my tracking number?
Once your order has shipped, tracking information will be sent to the email address associated with your order.
Please allow time for the carrier's system to update after your tracking number has been issued. Tracking information may not display movement immediately.
If your order is being delivered in multiple shipments, you may receive more than one tracking number.
Do you offer discounts?
Yes!
LawlessLuxe Boutique offers promotional discounts throughout the year.
Follow @LLBFITS on Instagram and check our website regularly for current promotions, special offers, and discount codes.
Promotional offers may have individual terms, expiration dates, and exclusions.
What is your refund and return policy?
ALL SALES ARE FINAL.
We do not offer refunds, returns, or exchanges for change of mind, incorrect size selection, incorrect color selection, or other customer ordering errors, except where otherwise required by applicable law.
We encourage you to contact us before placing your order with questions regarding sizing, measurements, colors, product details, or anything else you would like clarified.
Please review your entire order carefully before completing checkout.
What happens if there is a problem with my order?
If you believe something was incorrectly handled by LawlessLuxe Boutique, please contact us promptly with your order number and details regarding the issue.
Order-related concerns are reviewed individually and on a case-by-case basis.
Depending on the issue, we may request photographs or additional information so that we can properly review your concern.
What if my package arrives damaged?
If your package or merchandise arrives severely damaged during transit, please photograph the package and merchandise immediately and retain the original packaging and shipping label.
Contact us with your order information so that we are aware of the situation.
Depending on the circumstances, you may also need to submit a damage claim with FedEx, UPS, or the applicable shipping carrier.
Please do not discard damaged packaging until the issue has been reviewed.
How can I contact LawlessLuxe Boutique?
For order questions or customer assistance:
? Email: infolawlessluxeboutique@gmail.com
? Instagram: @LLBFITS
When contacting us about an existing order, please include your order number so we can assist you more efficiently.
Thank you for shopping with LawlessLuxe Boutique. ?